Name & Heart

🥤 Care Instructions – Plastic Cups Your cup is personalised with high-quality permanent vinyl, carefully designed and applied by hand. With gentle care, it will stay looking beautiful for years to come. - Rinse with cool or lukewarm water and allow to air dry - ❌ Not suitable for dishwasher or microwave use - ❌ Do not soak or leave submerged in water - ❌ Avoid scrubbing or using harsh chemicals on the design - ✨ Hand wash only and handle with care to keep your personalised cup fresh and vibrant.

🚚 Dispatch & Delivery We lovingly prepare and pack each order by hand, and aim to dispatch within 5 working days (Monday–Friday). During busy or peak periods, dispatch may take a little longer — but don’t worry, we’ll always keep you updated along the way. Once your parcel has been handed to Royal Mail, delivery times may vary and are unfortunately outside of our control.  Standard UK delivery usually takes 2–5 working days once dispatched (excluding weekends and bank holidays). Need your order sooner? 💌Send us a quick message before placing your order — we’ll do our best to prioritise or offer a delivery upgrade where possible.  Once your parcel is with the postal service, we can’t take responsibility for delays, but we’ll always do everything we can to help if any issues arise.